Queueing networks and Markov chains are used to evaluate the performance and reliability of computer, communication, and manufacturing systems, but this seems to be the first book to cover both. Bolch (computer science, U. of Erlangen); Stefan Greiner, with a German company; Hermann de Meer (mathematics and computer science, U. of Passau); and Kishor S. Trivedi (electrical and computer engineering and computer science, Duke U.) offer a textbook for a graduate or advanced undergraduate course within a computer science and computer engineering curricula. It describes and compares a large set of numerical solution methods. The first edition was published in 1999.